Circa 74 Warranty
All Circa 74 Amps are covered under a Limited Warranty.Specific warranty coverage varies by country, but our support team is here to answer any questions you might have about what is and isn’t covered under the Circa 74 warranty. Our service staff is a team of guitar and amp repair experts with decades of experience, and we’re here to help.
Contact Taylor
Our El Cajon, California and Amsterdam, the Netherlands Factory Service Center staff can help with any service, maintenance or repair questions concerning your Circa 74.
Email: support@taylorguitars.com
United States and Canada:
1-800-943-6782
Monday - Friday 8:00 a.m. - 4:30 p.m. (PST)
Europe:
+31 (0) 20 667 6033
Monday - Friday 8:00 a.m. - 4:30 p.m. (CET)
International:
Circa 74 Limited Warranty – USA and Canada
Taylor-Listug Inc., dba Taylor Guitars, 1980 Gillespie Way, El Cajon, CA 92020 ("TAYLOR GUITARS "), grants the following limited warranty ("Limited Warranty") for amplifiers of the brand "Circa 74", subject to the limitations set forth herein, in each case provided that (i) you are the original purchaser of the amplifier; (ii) you are resident of the United States or Canada; and (iii) you have purchased the amplifier from TAYLOR GUITARS or an authorized TAYLOR GUITARS dealer.
2-Year Limited Warranty.
TAYLOR GUITARS warrants solely to the original purchaser of this CIRCA 74 amplifier that the amplifier shall be free from defects in materials and workmanship under normal use for a period of two (2) years from the date of original purchase, provided that the product is used in accordance with any published guidelines and instructions, such as the user manual.
Warranty Repair.
If you make a valid claim under this Limited Warranty, TAYLOR GUITARS will, at its choice, either repair the defective product or replace its defective parts without charge to you for either parts or labor. For such repair or replacement ("Warranty Repair"), TAYLOR GUITARS may utilize the materials and parts then in use rather than the original materials and parts used for production of the product. TAYLOR GUITARS may choose to have the Warranty Repair carried out on its behalf by an authorized TAYLOR GUITARS dealer, distributor or repair center.
Exclusions.
This Limited Warranty does not apply:
(a) to wear and tear of the amplifier or other damage or deterioration due to normal wear and tear or breakage of any part of the amplifier;
(b) to asserted defects or damage that are part of normal usage or that are caused by modification, misuse, neglect, abuse, accidents, acts of nature, or improper maintenance or storage of the amplifier or its parts (TAYLOR GUITARS reserves the exclusive right to make such determination of misuse, modification, or neglect based on inspection by TAYLOR GUITARS);
(c) to asserted defects involving subjective personal likes or judgments, including subjective opinions regarding tonal characteristics of the amplifier or grain characteristics or colors of woods;
(d) to asserted defects or damage to an amplifier such as cracks, splitting, or warping of wood or damage to the amplifier’s finish caused by accident or exposure to changes in or extreme instances of temperature or humidity, exposure to sunlight, moisture, body salts or acids which cause harm to the amplifier;
(e) to defects asserted by any purchaser who did not purchase the amplifier from an authorized TAYLOR GUITARS dealer in the United States of America or Canada;
(f) to amplifiers owned by non-U.S. or non-Canadian residents;
(g) to setups, adjustments, or any routine maintenance;
(h) to any ancillary products that may be connected to the amplifier, including but not limited to, musical instruments, microphones, or other machinery or technology;
(i) to the power cable included with the amplifier, since it is not a material part or attachment;
(j) to any amplifier whose serial number is missing, altered, or tampered with in any fashion; or
(k) to asserted defects or damage to an amplifier which has had work performed on it by or has been otherwise repaired or modified by a technician or repair person other than a TAYLOR GUITARS certified technician at an authorized TAYLOR GUITARS service center.
Limitations.
THE OBLIGATIONS OF TAYLOR GUITARS HEREUNDER ARE LIMITED TO REPAIR OR REPLACEMENT OF PARTS OF THE AMPLIFIER FOUND TO BE DEFECTIVE UNDER THIS LIMITED WARRANTY. IN NO EVENT SHALL TAYLOR GUITARS BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME, WAGES OR LOST PROFITS, OF ANY NATURE OR KIND OR FOR DAMAGES TO OR LOSS OF PROPERTY.
This Limited Warranty does not cover circumstances beyond TAYLOR GUITARS’ control nor does it apply when failure is due to shipping damage, accident, alteration, modification, unauthorized service, misuse, abuse, use with incompatible accessories or attachments. THIS LIMITED WARRANTY IS THE SOLE WARRANTY OF TAYLOR GUITARS WITH REGARD TO AMPLIFIERS ONLY AND IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PURPOSE.
In addition, TAYLOR GUITARS reserves the right to modify, refine, or improve its products and parts, including making mechanical and electrical refinements and wood species substitutions, without incurring any responsibility to modify, exchange, replace or repair any parts or products to meet prior specifications.
Specific rights might vary by state or country, so the above limitations or exclusions may not apply to you.
No Other Warranties.
The Limited Warranty set forth herein constitutes the entire warranty and representation of TAYLOR GUITARS with regard to the Circa 74 amplifiers. This Limited Warranty shall be controlling over any conflicting terms and conditions of any purchase orders, contracts or invoices which may be executed in connection with the purchase of any TAYLOR GUITARS Circa 74 amplifier. No representation or warranty made by any TAYLOR GUITARS salesperson, dealer, agent, representative or employee shall be binding upon TAYLOR GUITARS other than as set forth herein.
Claim Procedures.
In order to make a claim under this Limited Warranty, you must first contact TAYLOR GUITARS. Unless you are notified in writing that repairs and service may be made by an authorized TAYLOR GUITARS dealer or warranty repair center, claims for Warranty Repair shall be made by sending the amplifier to TAYLOR GUITARS. You must first call TAYLOR GUITARS to obtain a return authorization number and then send the amplifier to TAYLOR GUITARS at 1900 Gillespie Way, El Cajon, CA, 92020, to the Attention of the Repair Department, listing the return authorization number on the outside of the box. Shipping and insurance must be prepaid by you. You must also include any permits required for export of the amplifier from your country (if located in Canada), prepaid by you, together with: (a) evidence confirming the original purchase (such as a copy of the sales invoice or receipt, a credit card slip, or the like); (b) a brief description of the nature of the asserted defect and photographic or other documentary evidence requested by TAYLOR GUITARS; and (c) your name, address and phone number to which the amplifier is to be returned. Please call Customer Service prior to shipping your amplifier. If you fail to contact TAYLOR GUITARS prior to exporting your amplifier from Canada, or if you fail to get any necessary permit for your amplifier, the amplifier could be subject to government confiscation and/or TAYLOR GUITARS may not be able to obtain a permit to ship it back to you. TAYLOR GUITARS shall review the description of the asserted defect, examine the amplifier, and make Warranty Repair as valid and appropriate under this Limited Warranty. Upon completion of the Warranty Repair, the amplifier shall be returned by TAYLOR GUITARS to you, with shipping, permits and insurance to be paid by you. In the event it is determined that the asserted defect is not covered by or is excluded from this Limited Warranty, the amplifier shall be returned to you, without repairs or replacement, with shipping, permits and insurance to be paid by you.
Non-transferability.
This Limited Warranty is not transferable or assignable in whole or in part without TAYLOR GUITAR’s prior written consent.
Legal Remedies.
Depending upon the state in which you reside, you may have additional legal remedies available under the applicable commercial code or consumer warranty laws.
Effective January 1st, 2025.